cc: "Colam Jonathan Mr \(ISD\)" date: Wed, 4 Jun 2008 13:56:08 +0100 from: "Palmer Dave Mr \(LIB\)" subject: FW: Freedom of Information Act request (FOI_08-23) - Appeal to: "Briffa Keith Prof \(ENV\)" , "Osborn Timothy Dr \(ENV\)" , "Mcgarvie Michael Mr \(ACAD\)" Gents, The expected response from Mr. Holland. We now need to invoke our complaints/appeal procedure contained within the UEA Code of Practice for Responding to Requests ([1]https://www1.uea.ac.uk/polopoly_fs/1.2750!uea_manual_draft_04b.pdf). We have a multi-stage process; first, I try to resolve it informally, then it goes to the Director of ISD, and finally, it can go to an internal 'Adjudication Board' - we have never reached this latter stage on any appeal to date - we usually resolve the matter or it ends up with the ICO prior to this stage. Please note, that the ICO will not hear an appeal unless all avenues of internal complaint process have been explored/undertaken. It should also be noted that neither the Act, nor any Code of Practice mandates what sort of complaints process we should have; merely that one should be in existence, be fair, be known to the requester, and used in situations such as this. Please also note that we have to provide a time limit for response - in our Code, we give ourselves 4 weeks. (28 calendar days) I will acknowledge the complaint/appeal and will assess whether there is any room for an informal resolution of this request. I doubt that there is much room here but I'm bound to look for it... Should it go to the Director of ISD, I will prepare a briefing paper setting out the issues for him from a FOIA perspective; and then he will 'rule'. I have not had the opportunity to review Mr. Holland's response closely as yet but will do so and get back to you... there are some aspects that you may be in a better position to comment on than I (e.g.. issues of confidentiality of correspondence; amount/location of correspondence) and I would appreciate your input. Michael, once we have had an opportunity to review, worth another meeting? Cheers, Dave cc. to Jonathan Colam for information ______________________________________________________________________________________ From: David Holland [mailto:d.holland@tesco.net] Sent: Wednesday, June 04, 2008 12:14 PM To: Palmer Dave Mr (LIB) Subject: Re: Freedom of Information Act request (FOI_08-23) Thank you. I have attached my reply David Holland ----- Original Message ----- From: [2]Palmer Dave Mr (LIB) To: [3]d.holland@theiet.org Sent: Tuesday, June 03, 2008 4:13 PM Subject: Freedom of Information Act request (FOI_08-23) Mr. Holland, Attached please find a response to your request received on 5 May 2008. If you have any questions don't hesitate to contact me. Cheers, Dave Palmer <> ____________________________ David Palmer Information Policy Officer University of East Anglia Norwich, England NR4 7TJ Attachment Converted: "C:\Documents and Settings\Tim Osborn\My Documents\Eudora\Attach\CRU03.pdf"